It is the customer’s responsibility to check the goods condition when received them. Goods purchased cannot be returned unless the defect in the goods is notified to us within 7 working days of purchase and defective goods are return to us within 28 days of purchase.
We do not refund or exchange any used product. Any goods return to must be in the original conditions with labels.
Some items cannot be refunded for any reason. In most cases a credit note or exchange to the value of purchase will be offered at the management’s discretion. Please contact us if you have any queries on this matter.
A credit note will be issued via e-mail or post if the product is returned to us within 28 days.
Please attached a short note stating the reason for return, your invoice number, company name, contact number ,contact name, and shipping address.
Milan Fashion reserves the right to choose the manner in which refunds are made.