Placement and payment of an order with us means you are agree to the following terms and conditions:

General

  • Cristina Ltd., Trading as Milan Fashion, is a wholesaler open to trade only. Milan Fashion reserves the right to demand evidence of the customer’s status as a trader. Failure to provide this evidence will result in cancellation of any business.ii.)  Milan Fashion accepts orders of goods to a value of  no less than £200 GBP excluding VAT. Orders below this value will not be processed.

Payment

  • Payment for any order must be made in full before it may be processed.
  • Prices are available on our website. All prices are exclusive of VAT. We reserve the right to express the price exclusive of VAT, but we shall show VAT separately & include it in the total price.

Postage & Delivery

  • Goods ordered for delivery will not be dispatched until full payment for goods, VAT and postage & packing has been made.
  • Milan Fashion is not liable for any postage fees incurred by the return or exchange of any goods.
  • Orders for Next Day Delivery Service must be made and paid for before 4pm. Monday to Friday excluding public holidays.

Refund & Exchange Policy

  • It is the customer’s responsibility to check the goods condition when received them. Goods purchased cannot be returned unless the defect in the goods is notified to us within 7 working days of purchase and defective goods are return to us within 28 days of purchase.
  • We do not refund or exchange any used product. Any goods return to must be in the original conditions with labels.
  • Some items cannot be refunded for any reason. In most cases a credit note or exchange to the value of purchase will be offered at the management’s discretion. Please contact us if you have any queries on this matter.
  • A credit note will be issued via e-mail or post if the product is returned to us within 28 days.
  • Please attached  a short note stating the reason for return, your invoice number, company name, contact number ,contact name, and shipping address.
  • Milan Fashion reserves the right to choose the manner in which refunds are made.